Return & Refund Policy
Customer satisfaction is our highest priority.
Return Eligibility
Returns are accepted if:
- You receive the wrong product.
- The item arrives damaged or defective.
- The product has a verified manufacturing defect.
Return Conditions
- Return requests must be submitted within 3 days of receiving your order.
- Products must be unused and returned in their original packaging.
- Photos or videos may be requested for verification.
Refund Policy
- Refunds are processed after inspection of the returned item.
- Approved refunds are generally completed within 5–10 business days.
- Shipping charges are non-refundable unless the mistake occurred on our side.
Exchange Policy
Eligible products may be exchanged depending on stock availability.
Non-Returnable Items
Returns are not accepted for:
- Used products.
- Products damaged due to misuse.
- Products without original packaging.
- Personal care or hygiene products where applicable.